Director, Community Systems

Tags: Christian Data Jobs • Christian CRM Jobs • Christian AI Jobs • Christian Email Marketing Jobs • Christian Database Management Jobs • Christian NoCode Jobs • Christian Analytics Jobs • Christian Project Management Jobs • Christian Leadership Jobs • Christian LLM Jobs • Christian Business Intelligence Jobs The Role This role reports to Dan Reed, the Partner, Capital at Praxis. As Director, Community Systems, you will lead a senior strategic role responsible for building and stewarding the systems, data infrastructure, and communications workflows that power Praxis's community at scale. This is not a traditional “operations” role — it is a community architecture role, designed for someone who understands that a healthy ecosystem requires healthy systems. Praxis cultivates a dense, global network of founders, funders, venture builders, thinkers, and creatives. The Director, Community Systems is responsible for owning the systems and tools that underpin the community’s ability to connect and work on shared projects together, while building the workflows that allow Praxis to be effective and efficient to this end. The role also owns Praxis’s communications infrastructure, including the systems and tools that ensure the right messages reach the core community at the right time, across relational outreach, personalized invitations, and custom digests. As an organization that is deeply engaged in building, prototyping, and integrating AI-powered solutions, this role will be a key driver of intelligent approaches across community and communications workflows. The Kind of Person Who Thrives in This Role Sees data as relationships You understand that data systems are only as good as the human intelligence behind it. You bring genuine curiosity to understanding who is in the community, what they’re working on, and how Praxis can be supportive to their work — and you build systems that make that knowledge accessible and evolving. Finds joy in discovering what emerges from complexity You get real satisfaction from taking a tangled workflow or a messy database and transforming it into something architecturally beautiful. You can’t help but geek out over an elegant Airtable automation, a precisely segmented communications list, or a perfectly designed introduction framework. Thinks in systems, not just tasks You naturally see connections between different parts of the organization. When you solve a problem you’re always asking: “should this solution be made repeatable and if so, how?” Values being a multiplier You understand that your role exists to amplify others’ effectiveness. The best days are when your behind-the-scenes infrastructure allows program teams to seamlessly make a high-impact introduction, send a perfectly timed email, or track a community member from first touchpoint to funded venture. Communicates with patience and clarity You can explain technical concepts to non-technical people without making them feel foolish. You write clear documentation and enjoy acting as a coach or teacher when rolling out new systems. Thinks like a detective When something breaks or a community member falls through the cracks, you’re curious rather than frustrated. You enjoy troubleshooting, investigating root causes, and finding elegant solutions that prevent the same gap from appearing twice. Key Areas of Responsibility Community Systems & Data Infrastructure (50%) Community Data Architecture & System Own and continuously evolve Praxis’s database (Airtable) as the authoritative system of record for community relationships, capturing relationship depth, engagement history, and possible contributions Conduct ongoing internal research to identify pain points in community workflows and build project plans for improvements Ensure data hygiene across tools and cross-team usability, building toward a shared organizational view of the community Identify and oversee technical contractors as needed for system improvements Engagement Workflow & Community Health Design and operate inbound community cultivation workflows — how new members are captured and drawn into formation and activation pathways Build and manage engagement cadences that keep the community warm, informed, and connected between major touchpoints Develop community health dashboards that give leadership visibility into relationship depth, engagement levels, and ecosystem activity Identify and implement AI-driven automation in community workflows; train team members on AI-enabled tools (Claude, Granola, Perplexity) Communications Systems & Infrastructure (25%) Communications Tooling & Infrastructure Own and optimize the communications stack — including MixMax and email sequencing tools — enabling consistent, personalized outreach Build and maintain segmentation logic and contact management workflows ensuring the right messages reach the right members Develop and maintain templates, sequences, and cadences for recurring communications in partnership with initiative lea