Turfgrass Horticulturalist Agronomist - Product Innovation & Support - REMOTE

. This fully remote role is central to ensuring product quality , driving turf research , and delivering exceptional customer service to our nationwide client base. The ideal candidate will blend technical expertise in Turfgrass and soil science with a passion for leveraging digital tools to support a modern client base. Key Responsibilities Product Claims and Quality Assurance Work with state regulators to clarify and potentially challenge product labeling requirements Maintain research and keep diligent records to help with customer interactions, claims, and product performance Monitor and test fertilizer product quality to help with claims, marketing, and responsiveness to customer feedback Assist with and provide turf expertise to Investigate and resolve product complaints, documenting findings and recommending corrective actions Turfgrass Research & Innovation Design, coordinate, and analyze remote field trials to evaluate fertilizer effectiveness across diverse environments Collect, interpret, and report on turfgrass data using digital tools and software, particularly office applications (Excel, Google Sheets) and reporting Stay current on industry research and integrate innovative practices into product development and customer recommendations Develop and implement testing procedures and protocols for new and existing products Work with State Regulatory bodies to clarify product labeling and compliance for new or substantially revised products Customer Service & Technical Support Sweep product marketing verbiage to make sure claims and quality are accurately reflected Serve as a primary point of contact for customer inquiries, offering science-based recommendations for fertilizer use, turf nutrition, and soil health. Provide virtual training, educational materials, and technical support to customers and internal teams Communicate research findings and product benefits through digital presentations, webinars, podcasts, and written reports Required Skills & Qualifications Masters degree or higher in Turfgrass, Agronomy, Horticulture, Crop Science, Soil Science, or related field Minimum 3 years’ experience in agronomy, agricultural research, or technical support (turfgrass and fertilizer industry preferred) Proficiency with digital business tools, data management software, and remote communication platforms Strong analytical skills and ability to interpret datasets related to turf management, soil conditions, and product performance Excellent written and verbal communication skills for technical and customer-facing audiences Self-motivated, flexible, and capable of working independently in a fully remote environment Demonstrated customer service orientation and problem-solving abilities Preferred Qualifications Turf specialization or equivalent experience with turf. Experience supporting retail fertilizer product sales and customer education. Prior experience with remote or distributed teams. This role has a unique opportunity to shape the future of digital-first, growing retail fertilizer business. Required Skills & Qualifications Masters degree or higher in Turfgrass, Agronomy, Horticulture, Crop Science, Soil Science, or related field Minimum 3 years’ experience in agronomy, agricultural research, or technical support (turfgrass and fertilizer industry preferred) Proficiency with digital business tools, data management software, and remote communication platforms Strong analytical skills and ability to interpret datasets related to turf management, soil conditions, and product performance Excellent written and verbal communication skills for technical and customer-facing audiences Self-motivated, flexible, and capable of working independently in a fully remote environment Demonstrated customer service orientation and problem-solving abilities

• Paid Time Off - Paid Holidays